We find that Emotional Intelligence is a highly useful skill in nearly every walk of life. In this chapter, we have discussed several such areas of utility. Benefits of Emotional Intelligence: Emotional intelligence (EI) is significant in every aspect of life. Due to this, the study of EI has steadily gained traction in recent times….
The term Emotional Intelligence (EI) was popularised by the American psychologist Daniel Goleman. As per Goleman, “Emotional intelligence(EI) is the capacity for recognising our feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships.” He argues that emotional intelligence is as crucial as IQ for success, shaping…
Empathy, tolerance, and compassion are essential values in public service, ensuring inclusivity and justice for weaker sections. Civil servants must understand marginalized communities’ struggles, uphold their rights, and implement policies with fairness and sensitivity, fostering a more equitable, humane, and socially just governance system. In order to achieve the just governance system, the virtues of…
“Public service must be more than doing a job efficiently and honestly. It must be a complete dedication to the people and the nation” Margaret Chase Smith Public Service The term “Public Service” can be imagined in two ways: Government-Driven Public Service – Public service is traditionally viewed as government-led efforts to provide essential services…
Impartiality and non-partisanship are important principles that are essential for ensuring fairness and justice in society. Whether in the judicial system, government agencies, or the media, impartiality and non-partisanship are essential for ensuring that decisions and actions are based on facts and evidence rather than personal bias or the interests of a particular group. Let…
Integrity comes from the Latin word “integritas,” which means “wholeness” or “completeness.” Integrity is the inner sense of “wholeness of character” that develops due to a person’s continued uncompromising adherence to values and moral principles. Integrity refers to consistency between one’s thinking, words and actions (as commitments). For example, Mahatma Gandhi started the Civil Disobedience Movement (CDM)…
Aptitude is a natural and innate ability to do something or learn something quickly in an effective way. Aptitude is a combination of characteristics and potential of the individual to acquire some specific knowledge, skills and proficiency with training. It is an element of excellence, competence and talent. It plays a crucial role in career…
‘Value’ is the importance we attach to ideas, principles, beliefs as well as material objects. This importance is often abstract. For example, If I am a coin collector, I might value 25 paisa coins more than 100 rupees. I might value a pen gifted to me by my spouse more than its economic value! Depending…
Based on the Teleological and Deontological approaches that we have studied in the previous chapters and with the understanding of human values we can apply the principles of Ethics in several areas. In the following sections we will discuss various ethical issues in different areas: Environmental Ethics Ethics in technology such as in Biotechnology, AI…
The prime concern of education is holistic development, encompassing intellectual, moral, and social growth. It aims to impart knowledge, critical thinking, and ethical values, preparing individuals for responsible citizenship. Education fosters skills, creativity, and adaptability, ensuring personal empowerment and societal progress while promoting equality, innovation, and lifelong learning. “Education which doesn’t mould character is wholly…
